FAQ

Frequently Asked Questions

What is the Coffee Market Subscription and what’s included?

The Coffee Market Subscription comes in three forms:

The Social Drinker        (1 Coffee Bag)
The Moderate Drinker  (2 Coffee Bags)
Hardcore Drinker          (3 Coffee Bags)

Each month we will surprise you featuring different coffees so that your tastebuds can go on an exciting coffee journey. Depending on what kind of roast you've chosen, we will pick the roast of the month and send it your way.

Will I be able to choose the types of roast I get in my subscription?

Absolutely, you have the option of picking light roast, medium roast, dark roast and espresso. You can mix and match any combination.

Why should I subscribe?

Having a subscription gives you a coffee experience of trying several different coffee tastes from your local roasters. If you are like us, we absolutely love trying every single coffee out there but sometimes we struggle knowing where to find them. This is a perfect opportunity to have the convenience of coffee showing up at your door step every month plus being able to support the roasters in your community.

I don’t want to sign up for the subscription but I want to sign up for a certain coffee bag to be delivered every month. Is that possible?

Yes, when you’re choosing your coffee bag, you can choose to purchase it one time or set up reoccurring purchases.

I live in Calgary. How often do you deliver coffee bags? 

Our Delivery Schedule: 

Monday: Northwest Calgary
Tuesday: Southwest Calgary
Wednesday: Southeast Calgary
Thursday: Northeast Calgary 

When do you ship out the coffee bags?

As quickly as we can. You will be notified as soon as your package has left our warehouse. Coincidentally, we believe in full transparency and will notify if there are any delays. 

When do you ship out the subscription packages?

Every subscription package will be shipped on target for the 1st of the month. It may be a couple days early or late depending on the shipping courier.

Is this a recurring subscription? If I decide I want to cancel, How do I do so?

This is a recurring subscription however we have a no commitment and cancel at anytime policy so please contact us at admin@caffeineme.net to make these changes.

How fresh are the coffee beans?

We are committed to selling you a fresh product. When we ship it out, it will be 1 to 7 days off of roast date. Our goal is to send you the freshest coffee as possible!

How much coffee do I receive?

Each bag of coffee is in between 340g-400g, whole bean.

For our Subscriptions: The Social Drinker comes with one coffee bag, The Moderate Drinker comes with two coffee bags and the Hardcore Drinker comes with three coffee bags.

How do you choose which Coffees to list?

All of the coffees we choose are hand selected and tasted by our coffee experts. Every coffee listed is from a local roaster who blesses our community with delightful tasting coffee.

How do I update my current subscription?

Login in to your profile to make these changes or Please contact us at admin@caffeineme.net and we will be more than happy to help.

How do I update my Shipping Address?

Login in to your profile to make these changes or Please contact us at admin@caffeineme.net and we will be more than happy to help.

Where do you ship to?

We ship anywhere in Canada!

Why did you start the Coffee Market?

In April 2019, we started a business called Caffeine Me because was we realized that when we attended events around Calgary there was never a coffee food truck. We started the first Coffee Trailer in Calgary and have attended weddings, festivals and many events doing what we love, serving coffee and spending time with customers. Throughout Covid-19 our entrepreneurial spirit continued to brainstorm how we could help our coffee community and be able to serve coffee to Calgarians without seeing them. That is why we created “Coffee Market by Caffeine Me.” This Coffee Market allows anyone from all over Canada to purchase local coffee roasters coffee beans in one place. It is literally your ONE STOP COFFEE BEAN SHOP. We have a huge passion in supporting local businesses and can’t wait to showcase all our local roasters and for you to try their coffee

Any other Questions? We’d love to hear from you